Appealing a Citation
What You Need to Know
The most important things you need to know about the appeals process:
Initial citation appeals must be submitted at unco.thepermitstore.com
The customer will be informed if the citation is dismissed or upheld via email. If the customer would like to contest this decision, the customer has the option of submitting a Formal Appeal:
- Appeals must be submitted to the Parking Services office within ten days of the citation's issued date
- Appeals must be submitted on Parking Services' Appeal Petition form
- The Appeals Officer, a UNC employee not associated with the Parking Services Department, will review the appeal and make an unbiased decision
- The decision of the Appeals Officer is final.
The Formal Appeal Process
Step One: The Appeal
If you disagree with your citation and would like to formally contest its validity:
You must complete an appeal Petition form either in person at Parking Services in the University Center or via email.
You must request an appeal within ten days of the issuance of a citation.
Step Two: The Appeal
Once the Appeal Petition form is received by Parking Services, we pass it on to the
Appeal Officer who will begin a preliminary investigation of your appeal which may
include:
- A review of your Appeal Petition Form
- A review of Parking Services' records for the citation including any photos taken by the Campus Safety Patrol Officer who issued it
- A visit to the site of the citation
- An interview with Parking Services staff or other witnesses
Step Three: The Decision
When you file an appeal there are three possible outcomes:
- The Citation may be voided and all fees will be waived.
- The Citation fine may be reduced.
- The Citation may be upheld and the full fine will be due.
